Article 1: Parties

  • Seller
    • Company Name: Madame Cleopatra
    • Address: [Firmanın adresi]
    • Communication:
    • 0 555 742 39 05, info@madamecleopatra.com
  • Buyer

Article 2: Subject This contract covers the rights and obligations of the parties regarding the sale and delivery of soap, body cleansing products, creams and hair care products that the Buyer has ordered electronically through the www.madamecleopatra.com website of the Seller.

Article 3: Products Subject to the Contract

  • The main features of the products and instructions for use are available on our website.
  • These products include various soaps, body cleansers, moisturizing and therapeutic creams, and hair care shampoos and masks.

Article 4: Payment and Delivery

  • Payment Method: Credit Card / Bank Transfer (varies according to the buyer’s preference)
  • The Products shall be delivered to the address specified by the Buyer on the order form.
  • Delivery time is on average 3-7 working days from confirmation of the order.

Article 5: Return and Exchange

  • The buyer may return the products within 14 days from the date of receipt, provided that the products have not been used and the packaging has not been damaged.
  • For returns and exchanges, you must first contact info@madamecleopatra.com.

Article 6: Confidentiality and Security

  • The Buyer’s personal data will only be used to complete the order processing and within the framework of legal obligations.
  • www.madamecleopatra.com is protected by an SSL certificate and all data transfers are encrypted.

Article 7: Force Majeure

  • The Parties shall not be held liable for temporary inability to fulfill their obligations in cases of force majeure (natural disaster, war, strike, etc.).

Article 8: Enforcement and Acceptance

  • This contract enters into force from the moment it is approved electronically by the buyer during the order process.

This contract shall enter into force on the date and time of its approval by the Buyer and shall be binding on both parties. Madame Cleopatra brand serves by prioritizing the satisfaction and safety of its customers. Therefore, the terms and conditions set out in the contract are rigorously implemented.